“My husband and I bought a Soniclean SFC-7000 vacuum in your store on 8-02-18. After using it for a month, we want you to know how happy we are with our purchase. We opted for the combo package with the handheld vac, and love both. After trying three other vacuum brands (that threatened to destroy our new carpet with their weight and stiff bristles) we discovered Soniclean online and sought to check one out. In spite of this vacuum being rated #1 by Mohawk Industries specifically for soft carpets, we could not find a single store locally who carried it... until we called Isensee! In your store we were able to thoroughly inspect the vacuum, test-drive it, and bring it home same day (no on-line waiting or return hassles). This machine is a joy to use with its light weight, soft bristles, plus the bare-floor and deep-cleaning options. We vacuum now with complete confidence that our new carpet is getting clean without being damaged. Thank you for making a great product conveniently available, and for your friendly, home-town service as well."
“Just a note to say a heartfelt thank you for the role you played in successfully getting my carpet replaced at my home on Driftwood! I know it was not a usual happening and was done with effort on your part. Your efforts were very much appreciated. You are appreciated!”
“My compliments to you and your staff on the exceptional service I received from your company. The service began when I first visited your store to explore the possibility of replacing the carpeting in my home. The employee knew the products that are available and was willing to discuss the pros and cons of each of them. My second visit to the store was on a day that my original helper was not available, but another man assisted me and answered my questions. On my third visit both men were there. I was confident either man would be able to assist me, but one said to the other, “You were first”. On Tuesday of this week the installation began. The installers did an excellent job of installing the carpeting throughout my home. They carefully moved the furniture and replaced it to the proper locations. They worked quietly and efficiently. They went the extra mile and also reconnected my televisions and computers as they finished the installation in each room. Thank you so very much for the pleasant experience you provided for me.”
“Thank You. Job well done!"
“Mike is excellent to work with, we had a good working relationship with him. He really worked with us to get the cork flooring we wanted and was open to our suggestions, which when he added his extensive experience in flooring got us exactly what we wanted. I would be remiss if I didn't say how incredible and professional the installers were beautiful, work!”
“Great People, Great Products. I've conducted business with Isensee for many years. They always care about customers and customer service.”
“I am so pleased with the carpeting and the installation was a good job well done.”
“Knowledgeable, nice people. Good selection. Why go anywhere else?”
“A message to all Isensee sales staff and installers: A job well done!! It was a pleasure doing business with all of you. We love the look of carpeting and flooring. Seems like a new house. We will most certainly recommend your company to others."
“Thank you for all your help!! It looks great!”
“I'm not usually one to write reviews, either good or bad, but felt the need to give the highest praise to the folks at Isensee, and especially their sales rep, Noel. There were some QC issues with a few of the blinds we ordered for our home (no fault of Isensee). The personalized service I received from Noel and Isensee as a whole to rectify the problems was stellar. She kept me informed on the status of the "repairs", and was present at my home on each occasion of the installs / replacements. I might also add that the installers they used were first class as well. We have been upgrading / remodeling our new home for the past several years, and have worked with numerous vendors; Noel has BY FAR been the best. I would have no reservations what so ever to highly recommend Noel and Isensee.”
“Thank You! Good Job!”
“We want to thank you for the beautiful work you did, a perfect job, as always. It is really a pleasure doing business with you. We appreciate all you have done.”
“Isensee Floorcovering is a first class, first rate business all the way around. We are very happy we found their quality.”
“Your crew did a great job on installing our new wood floors!”
“Your crew were a joy to work with!"
"Thank you! We have our new carpet. Jesse & Patrick were great, so professional and personable."
“Many thanks for the quick, efficient, and professional service. As always, it is a pleasure dealing with you.”
“The floor looks really nice."
“Excellent service. Professionally provided estimate after on-site inspection. Installation went quickly and with minimal inconvenience to tenants.”
"I had a great experience with Isensee. Recommend by my father-in-law who had recently used them. Professional no pressure customer service. I made a deposit. Scheduling called me and set up a date. The installer was fantastic and did a great job. I would use Isensee again."
“Carpet looks great! Your guys did very nice work.”
“You should see the floors. They are WAY better and way more gorgeous than I dreamed. I love them so much and my house looks completely different. I am in love with my floors!”
“Thanks so much for a good job"
"I found Patrick and the rest of the team at Isensee Floor Covering to be top notch from picking out samples through installation. If I could give them 10 stars I would. Great job team. I will certainly use your services in the future."
“Last month, your company installed beautiful new hickory floors in our home. I write to tell you that our experience dealing with Isensee on this project was wonderful. It exceeded our expectations in every regard.”
"We want to thank the Isensee team again for their wonderful service and upstanding business practices. When we were shopping for our flooring we went to over a dozen stores but decided on Isensee because of its excellent reputation in the community and are we glad that we did! Isensee truly stood behind its product and installation in making a full replacement of our flooring when we experienced an unfortunate manufacture/installation problem with the original floor we chose. We will be sure to recommend Isensee and will return for any future flooring needs."
“Thank you so very much, I truly appreciate your honesty.”
“Isensee Floorcovering put in carpet and premium flooring for us. Their expertise and patience found the right match for us. Their installers are top-notch professionals - high quality finish work and thoroughly trustworthy. We now have floors we brag about to neighbors and friends.”
“Just a note to let you know how pleased I am with the carpeting & wood flooring. Your staff were wonderful and I appreciate their work. ”
“Isensee takes the time to make sure they are matching the correct product with what you want. The have a showroom so you can see the various choices and their staff are very patient and informative. They take the time to come out to your home to assist with color and get detailed schematics.”
“We love Isensee! Our experience couldn't have been better from the expert advice, the great selection, and of course the EXPERT installation by both the hardwood and carpet install guys. Thank you Patrick, Steven, and Noel for everything! Our home looks gorgeous thanks to you. Shop local Ventura County!”
"Isensee performed 3 services: 1) Installed Amtico tiled flooring on the main level. 2) Installed new carpet on the second level. 3) Installed new blinds on all windows. I am extremely satisfied with the results!"
“We were impressed. From start to finish, your employees gave us a first-rate home improvement experience. Working with Isensee has ensured we will return again, and make sure our friends and neighbors do the same. Thank you.”
“Thank you so much for helping me select such perfect window coverings for my windows. Everyone who comes over just loves them! I am so pleased! Thanks a million!”
“Working with your company has been a pleasure. Calls were returned quickly, personnel always friendly and helpful and no one complained about my tardiness in returning your samples. Your installers were awesome – prompt, efficient, tolerant of our chaos and ever helpful.”